basically sat for an extremely long time to leave disappointed. I've gotten my nails done enough times to know it goes-Base coat2 coats of gel Top coat So. Then when we did pick a color he was about to polish my nails without a base coat first. It would've been nice to know ahead of time though. The young lady at the front desk was super helpful picking out a different color and the gentleman that did my nails tried his best to help, I do understand that that isn't his fault. I wanted my toes and nails to match, so no, i didn't want another color. Then he opened the gel and said it was empty so he asked if I wanted another color. Fill- took forever and I kept telling him my nails were crooked and he would "fix" it but never actually fixed it. Pedicure- wasn't bad although we didn't get the scrub like we did last time and my legs were barely massaged (that is my favorite part of the pedicure). my fill started around 12:10 and I didn't get to leave until 1:50, nearly an hour and 45 minutes for a fill.
![serenity nails and spa serenity nails and spa](https://d2g8igdw686xgo.cloudfront.net/48134272_1589734936461025_r.jpeg)
![serenity nails and spa serenity nails and spa](https://s3-media2.fl.yelpcdn.com/bphoto/IstWIeskrj66diBfA3Hr1w/o.jpg)
I got an acrylic fill and get polish, she got a manicure and finished at 12:30. Our appointment was 11:30 and we got sat immediately for pedicures, pedicure went from 11:35-12:05, 30 minutes, then my daughter and I parted ways.
![serenity nails and spa serenity nails and spa](https://s3-media2.fl.yelpcdn.com/bphoto/sU_g-0G6dYwW8a55V6N-DQ/o.jpg)
Several things went wrong, I'll start with the amount of time I spent there. This was my second visit and I left extremely disappointed.